DENR Citizen’s Charter 2024 (1st Edition)

Regional Citizen’s Charter (RCC) 2023 1st Edition

Regional Citizen’s Charter (RCC) 2023 2nd Edition

 

TO IMPROVE EFFICIENCY IN THE DELIVERY OF PUBLIC SERVICE  BY REDUCING BUREAUCRATIC RED TAPE

 

PURPOSE OF CITIZEN’S CHARTER: To promote transparency in the DENR with regard to the manner of transacting with the public through the simplification of frontline service procedures, formulation of service standards for every transaction, and making these known to the customer.
DENR MANDATE: The DENR is the primary government agency responsible for the conservation, management, development and proper use of the country’s environment and natural resources.
VISION: A nation enjoying and sustaining its natural resources and a clean and healthy environment.
MISSION: The DENR shall be the driving force in the pursuit of sustainable development, enabling stakeholders’ participation in the protection, conservation and management of the environment and natural resources for the present and future generations.

 

Click to see Procedure for Filing of Complaints: